How to reset a user’s password ?

To reset a user’s password, proceed as follows:

  • In the list of users, click the appropriate one to select their file.

  • Click the Reset password button.

  • In the Reason field, click the arrow to select the reason.

  • Click Send. A link is sent by email to the user for the user to enter a new password. The link expires after 24 hours.

  • Click the Click here link to reset the password.