I have no username / password on Transphere – How do I see my preauthorized payment agreement and my paid
Once you have completed the pre-authorized payment agreement and you did not create an account:
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- if you have the original email “ACCEO Transphere – Preauthorized payments agreement accepted”, click on the link in the email to access you pre-authorized payment agreement. If you have invoices paid under the agreement, you will also have acess to the invoices under the ‘INVOICE PORTAL’ menu :
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- If you have an invoice email, select the link to view the invoice on Transphere and select “View all invoices”:
Your agreement will be accessible under the ‘AGREEMENTS’ menu.
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- If you no longer have the Transphere emails, contact your property management company and ask them to resend the invoice email.
Note: If you select a link in an email and the screen displays a login screen, you have secured your account with a username and password and you must login to view your agreement / invoice / payment.