{"id":1580,"date":"2026-04-09T15:22:35","date_gmt":"2026-04-09T19:22:35","guid":{"rendered":"https:\/\/support.acceotransphere.com\/comment-consulter-le-rapport-des-paiements-rejetes\/"},"modified":"2026-04-20T10:17:52","modified_gmt":"2026-04-20T14:17:52","slug":"how-to-rejected-payments-report","status":"publish","type":"post","link":"https:\/\/support.acceotransphere.com\/en\/how-to-rejected-payments-report\/","title":{"rendered":"How to rejected payments report ?"},"content":{"rendered":"<p>Rejected payments are those which have been sent to the financial institution and which have been rejected for non-sufficient funds, frozen account, etc.<\/p>\n<p>To view the rejected payments report, proceed as follows:<\/p>\n<ul>\n<li>Access the ACCEO Transphere homepage.<\/li>\n<p><img decoding=\"async\"  src=\"\/wp-content\/uploads\/20241003_102247_img_0.jpeg\"><\/p>\n<li>Click <strong>Transactions<\/strong> and select <strong>Processed<\/strong>.<\/li>\n<li>In the upper part of the <strong>Payments <\/strong>page, click the <strong>Advanced <\/strong>arrow to define the report parameters.<\/li>\n<p><img decoding=\"async\"  src=\"\/wp-content\/uploads\/20241003_102247_img_1.jpeg\"><\/p>\n<li>In the <strong>Status <\/strong>group, check the <strong>Rejected <\/strong>box.<\/li>\n<li>In the <strong>Rejection <\/strong>group, define a range of dates, if required. The list below displays the rejected payments according to defined criteria.<\/li>\n<p><img decoding=\"async\"  src=\"\/wp-content\/uploads\/20241003_102247_img_2.jpeg\"><\/p>\n<li>To refresh the data in the list, click the <strong>Refresh <\/strong><img decoding=\"async\" class=\"w-auto\" src=\"\/wp-content\/uploads\/20241003_102247_img_3.jpeg\"><strong> <\/strong>button.<\/li>\n<li>To sort payments in the list, click the <strong>Sort<\/strong> <img decoding=\"async\" class=\"w-auto\" src=\"\/wp-content\/uploads\/20241003_102247_img_4.jpeg\"> button and select the appropriate option.<\/li>\n<p><img decoding=\"async\" class=\"w-auto\" src=\"\/wp-content\/uploads\/20241003_102247_img_5.jpeg\"><\/p>\n<li>To copy the content from the list to import it into Excel, click the <strong>Copy to clipboard <\/strong><img decoding=\"async\" class=\"w-auto\" src=\"\/wp-content\/uploads\/20241003_102247_img_6.jpeg\"><strong> <\/strong>button. A message requests confirmation.<\/li>\n<p><img decoding=\"async\" class=\"w-auto\" src=\"\/wp-content\/uploads\/20241003_102247_img_7.jpeg\"><\/p>\n<li>Click <strong>OK<\/strong>. A message indicates that the content has been successfully copied.<\/li>\n<p><img decoding=\"async\" class=\"w-auto\" src=\"\/wp-content\/uploads\/20241003_102247_img_8.jpeg\"><\/p>\n<li>Open Excel and copy the content of the Clipboard.<\/li>\n<p><img decoding=\"async\"  src=\"\/wp-content\/uploads\/20241003_102247_img_9.jpeg\"><\/p>\n<li>The rejected payments information is copied in the file (number, name, amount, date, etc.). Save the Excel file.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Rejected payments are those which have been sent to the financial institution and which have been rejected for non-sufficient funds, frozen account, etc. To view the rejected payments report, proceed as follows: Access the ACCEO Transphere homepage. Click Transactions and select Processed. In the upper part of the Payments page, click the Advanced arrow to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[105,10],"tags":[],"support_audience":[101],"class_list":["post-1580","post","type-post","status-publish","format-standard","hentry","category-reports","category-transphere-solo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to rejected payments report ? - Support - ACCEO Transphere<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to rejected payments report ? - Support - ACCEO Transphere\" \/>\n<meta property=\"og:description\" content=\"Rejected payments are those which have been sent to the financial institution and which have been rejected for non-sufficient funds, frozen account, etc. To view the rejected payments report, proceed as follows: Access the ACCEO Transphere homepage. 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