{"id":1167,"date":"2026-03-19T10:40:08","date_gmt":"2026-03-19T14:40:08","guid":{"rendered":"https:\/\/support.acceotransphere.com\/jai-recu-une-facture-par-transphere-qui-dois-je-contacter-si-jai-des-questions-ou-changements-a-demander\/"},"modified":"2026-04-22T11:08:12","modified_gmt":"2026-04-22T15:08:12","slug":"i-received-an-invoice-from-transphere-who-do-i-contact-if-i-have-any-questions-or-changes-to-request","status":"publish","type":"post","link":"https:\/\/support.acceotransphere.com\/en\/i-received-an-invoice-from-transphere-who-do-i-contact-if-i-have-any-questions-or-changes-to-request\/","title":{"rendered":"I received an invoice from Transphere &#8211; who should I contact if I have any questions or changes to request?"},"content":{"rendered":"<p><strong>Your service provider<\/strong><\/p>\n<p>Any questions or changes that relate to the content printed on the invoice should be directed to your service provider (their contact details are usually at the top left of the invoice).<\/p>\n<ul>\n<li>Questions about invoiced amounts<\/li>\n<li>Change of contact details<\/li>\n<li>Change of email to which the invoice is sent<\/li>\n<li>Questions about possible payment methods<\/li>\n<li>Questions about a payment made outside Acceo Transphere<\/li>\n<\/ul>\n<p><em>Note: This is also valid for invoices from different ACCEO departments.<\/em><\/p>\n<p><\/p>\n<p><strong>ACCEO Transphere Support<\/strong><\/p>\n<p>ACCEO Transphere is only an intermediary between your supplier and you for sending, making available and, depending on your supplier&#8217;s subscription, the possibility of paying your invoices using different methods on the Transphere platform.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your service provider Any questions or changes that relate to the content printed on the invoice should be directed to your service provider (their contact details are usually at the top left of the invoice). Questions about invoiced amounts Change of contact details Change of email to which the invoice is sent Questions about possible [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[],"support_audience":[100],"class_list":["post-1167","post","type-post","status-publish","format-standard","hentry","category-payer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I received an invoice from Transphere - who should I contact if I have any questions or changes to request? - Support - ACCEO Transphere<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I received an invoice from Transphere - who should I contact if I have any questions or changes to request? - Support - ACCEO Transphere\" \/>\n<meta property=\"og:description\" content=\"Your service provider Any questions or changes that relate to the content printed on the invoice should be directed to your service provider (their contact details are usually at the top left of the invoice). 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